Contact Us

Your satisfaction as a customer gives us the greatest joy. We also realize every suggestion, enquiries or complaints regarding our products and services are the building blocks for us to achieve greater service excellence. We are committed to address all feedback with the utmost urgency and resolve them as quickly and fairly as possible.Your satisfaction as a customer gives us the greatest joy. We also realize every suggestion, enquiries or complaints regarding our products and services are the building blocks for us to achieve greater service excellence. We are committed to address all feedback with the utmost urgency and resolve them as quickly and fairly as possible.

We offer various channels for our customers to forward suggestions, enquiry, or complaint.

Contact Center Hotline

Telephone No.	1-300-80-5454
International Calls	03-55269000
Email	telerakyat@bankrakyat.com.my
Operation Time	7:30 am to 9:30 pm (Available for all inquiries) 9.30 pm to 7.30 am (Available only to check application status, internet banking and report lost