Customer Facilities / Rakyat Xclusive
1. What is Rakyat Xclusive service?

Rakyat Xclusive service is embodied by Bank Rakyat as one of the initiatives towards providing the same standard of services along with other partnering Banks in order to conform with current market behavior.

The objective of Rakyat Xclusive service is to create a banking channel for high net worth customers. The service acts as a medium for the Bank to show their appreciation towards qualified customers who had and/or will deposit with Bank Rakyat and fulfil all the requirements set out by the Bank. For more info and enquiries about Rakyat Xclusive service, please refer to our FAQ

2. Who may qualify as a Rakyat Xclusive member?

Qualification criterias to be a Rakyat Xclusive member are listed below:

  • Savings Account-i Customer (Individual or Joint) Min.RM 300,000.00 or
  • Term Deposit-i Account (Individual or Joint) Min.RM 300,000.00 or
  • Combination of Savings Account-i and Membership Shares (Individual or Joint) Min. RM300,000.00 or
  • Combination of Term Deposit-i Account and Membership Shares (Individual or Joint) Min.RM300,000.00 or
  • Customer's Home Financing-i Account Min.RM 1,000,000.00.
3. Where can we find Rakyat Xclusive service?

This service is available at selected Bank Rakyat branches listed below:​

(1) Rakyat Xclusive Centre

Level 6, Menara 1
Bank Rakyat Twin Tower (MKBR)
No. 33, Jalan Travers
50470 Kuala Lumpur
Tel : 03-2617 3800 | Fax : 03-2264 7218

Rakyat Xclusive Branches:

Jalan Tangsi Branch GLO Damansara Branch
Jalan Pinang Branch Bandar Baru Klang Branch
Seksyen 14, Petaling Jaya Branch Bangsar Baru Branch
Kajang Branch Kelana Jaya Branch
Melawati Branch PJ State Branch
Puchong Branch Shah Alam Branch
USJ, Subang Jaya Branch Bandar Tun Razak Branch
Kepong Branch Selayang Branch
Georgetown Branch Jelutong Branch
Mergong Branch Kangar Branch
Johor Bahru Branch Medan Gopeng Branch
Taman Universiti Branch Taiping Branch
Muar Branch Melaka Branch
Kota Kinabalu Branch Seremban Branch
Kuala Terengganu Branch Lukut Branch
Kemaman Branch Kota Bharu Branch
Kubang Kerian Branch Kuantan Branch
Sibu Branch Simpang Tiga Branch
4. What are the benefits of a Rakyat Xclusive member?

A member of Rakyat Xclusive will be entitled to all the services and benefits listed below:

  • Free Rakyat Xclusive member card.

  • Easily perform banking transactions at the Rakyat Xclusive Centre at a dedicated comfortable and efficient counter.

  • The convenience to perform banking transactions through phone calls managed by our well-trained Customer Representative Executive (CRE).

  • Get the latest updates on Bank Rakyat's products/services.

  • Free parking service at Rakyat Xclusive Service Centre.

Other benefits:

  • Door To Door Service e.g. receipts/slips delivery and cheques collection.

  • Light refreshments in the lounge.

  • Free use of Meeting or Discussion Room facilities.

  • Access to ‘Serambi Ilmu Rakyat' library with minimum fee.

  • Entry fee to ‘Arena Kardio' gymnasium for as low as RM50/month.

  • Relax, rejuvenate and restore harmony at selected spa.

  • Health screening package voucher on selected polyclinic.

  • Discount on extreme sports.

  • Discount 40% on skincare/health product on selected store

If you have further questions on Rakyat Xclusive services, please contact Rakyat Xclusive Centre directly.

The published rates, fees and charges are effective from 1st April 2019 following the implementation of 6% SST from 1st September 2018. Terms & conditions apply.

For any enquiries, please visit the nearest branch or call our Contact Centre tele-Rakyat at 1-300-80-5454.

*Terms and conditions apply.