Services
Customer Facilities
/
Interbank GIRO
Interbank GIRO (IBG) is an electronic fund transfer payment system which allows transfer of funds between financial institutions without raising physical supporting documents such as cheques. This service reduces the crediting time between accounts especially out-of-town transactions. The transactions allowed by IBG are as follows:
*Under normal circumstances
- Fund transfer or debit bank account of up to a maximum of RM1,000,000 per transaction over the counter (OTC).
- Fund transfer to bank accounts of participating banks.
- Financing repayments and credit card payments of participating banks.
| INDIVIDUAL | ||||
|---|---|---|---|---|
| ITEMS | CHANNELS | |||
| IRAKYAT | MOBILE BANKING | ATM | OVER THE COUNTER | |
| Daily transaction limit (RM per day) |
RM50,000 (combined limit with IBFT) |
RM 50,000 (combined limit) |
RM1 Million |
|
| Payment reference | ||||
| Availability of payee's name and transaction in beneficiaries' bank statement. | Yes | Yes | Yes | |
| Availability of beneficiaries' names and payment references in payers' bank statement | No | No | No | |
| Future-dated payment | Yes | No | No | |
| Operating hours | 24hrs | 24hrs | Bank business hour | |
| Transfer Fee | RM0.10 |
- |
RM0.10 | RM2 |
| Transfer Fee (Senior Citizen & Disabled ) |
- |
Free of Charge | ||
| NON INDIVIDUAL | ||||
|---|---|---|---|---|
| ITEMS | CHANNELS | |||
| IRAKYAT COMMERCE | MOBILE BANKING | ATM | OVER THE COUNTER | |
| Fees and Charges (RM per transaction) | ||||
| Sole-proprietors, partnership, SME 1 and other corporate |
RM0.10* per transaction Bulk Payment: RM0.10* per transaction |
- |
Not offering |
RM2.12 per transaction Bulk Payment: RM0.80 per transaction |
| Maximum Transaction Limit (RM per transaction) |
- |
|||
| Sole-proprietors, partnership and SME 1 and Other Corporate | RM500,000 |
- |
Not offering | RM1 Million |
| Payment reference | ||||
| Availability of payee's name and transaction in beneficiaries' bank statement. | Yes |
- |
Not offering | Yes |
| Availability of beneficiaries' names and payment references in payers' bank statement | No |
- |
Not offering | No |
| Future-dated payment | No | Not offering | No | |
| Operating hours | 24 hours |
- |
Not offering | Bank business hour |
| Transfer Fee | RM0.10 |
- |
FOC | |
1.For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
Note: *6% GST is paid by Bank Rakyat.
Charge stated is including 6% GST, if any
FOC for senior citizens and the disabled persons
| PAYMENT INITIATED BY CUSTOMERS | FUNDS RECEIVED BY BENEFICIARIES | *REFUND FOR UNSUCCESSFUL TRANSACTIONS | ||
|---|---|---|---|---|
|
Business Days (Mon-Fri) |
Before 5.00 am | Same Business Day | By 11:00 am |
By 5:00 pm |
| 5:01 am – 8:00 am | By 2:00 pm | By 8:20 pm | ||
| 8:01 am -11:00 am | By 5:00 pm | By 11:00 pm | ||
| 11:01 am – 2:00 pm | By 8:20 pm | By 11:00 am, Next Business Day | ||
| 2:01 pm – 5:00 pm | By 11:00 pm | |||
| After 5:00 pm | Next Business Day | By 11:00 am | By 5:00 pm, Next Business Day | |
| Non- Business Day (Saturday, Sunday and Federal Territory Public Holidays | Next Business Day | By 11:00 am | By 5:00 pm | |
The published rates, fees and charges are effective from 1st April 2019 following the implementation of 6% SST from 1st September 2018. Terms & conditions apply.
For any enquiries, please visit the nearest branch or call our Contact Centre tele-Rakyat at 1-300-80-5454.*Terms and conditions apply.