In line with the requirements under Bank Negara Malaysia (BNM)’s Payment Cards Framework (PCF) Policy, Interchange Fees are as shown below, effective by 1 January 2023.
|Card Type||Interchange Fee Ceiling|
|Domestic debit card||0.10% of the value of the transaction or RM 0.37 + 0.001% (whichever is lower)|
|International debit card||0.27% of the value of the transaction or RM0.63 + 0.001% (whichever is lower)|
|Credit card||0.60% of the value of the transaction.|
The Interchange Fee can also be accessed at other websites as follows:
|Payment Operator||URL Address|
PLATFORM TO REPORT UNAUTHORISED CARD SURCHARGE
Merchants are not allowed to impose a surcharge or set minimum purchase amount on debit card or credit card payment from cardholder’s card transaction. Cardholder may lodge a complaint on merchants imposing a surcharge or minimum purchase amount for payment card transactions to Acquiring@bankrakyat.com.my.
- Cardholder’s personal details (e.g. full name, NRIC number, phone number)
- Full name of merchant;
- Address of merchant;
- Name of the merchant acquirer (institution that provides payment terminals) - (which can be found on the top part of the payment card transaction slip or the payment card terminal);
- Evidence that the merchant is imposing a surcharge or minimum purchase amount (e.g. transaction receipt with the surcharge amount, notice displayed at the retailers’ outlet which indicates that a surcharge or minimum purchase amount will be imposed).