In line with the requirements under Bank Negara Malaysia (BNM)’s Payment Cards Framework (PCF) Policy, Interchange Fees are as shown below, effective by 1 January 2023.
Card Type | Interchange Fee Ceiling |
Domestic debit card | 0.10% of the value of the transaction or RM 0.37 + 0.001% (whichever is lower) |
International debit card | 0.27% of the value of the transaction or RM0.63 + 0.001% (whichever is lower) |
Credit card | 0.60% of the value of the transaction. |
The Interchange Fee can also be accessed at other websites as follows:
Payment Operator | URL Address |
Visa | www.visa.com.my/run-your-business/small-business-tools/interchange.html |
MasterCard | www.mastercard.com.my/en-my/about-mastercard/what-we-do/interchange.html |
MyDebit | www.paynet.my/business-mydebit.html |
PLATFORM TO REPORT UNAUTHORISED CARD SURCHARGE
Merchants are not allowed to impose a surcharge or set minimum purchase amount on debit card or credit card payment from cardholder’s card transaction. Cardholder may lodge a complaint on merchants imposing a surcharge or minimum purchase amount for payment card transactions to Acquiring@bankrakyat.com.my.
INFORMATION REQUIRED
- Cardholder’s personal details (e.g. full name, NRIC number, phone number)
- Full name of merchant;
- Address of merchant;
- Name of the merchant acquirer (institution that provides payment terminals) - (which can be found on the top part of the payment card transaction slip or the payment card terminal);
- Evidence that the merchant is imposing a surcharge or minimum purchase amount (e.g. transaction receipt with the surcharge amount, notice displayed at the retailers’ outlet which indicates that a surcharge or minimum purchase amount will be imposed).
Kadar, fi dan caj yang dipaparkan adalah efektif mulai 1 April 2019 berikutan pelaksanaan SST berkadar 6% mulai 1 September 2018. Tertakluk kepada terma dan syarat.
Untuk sebarang pertanyaan, sila kunjungi mana-mana cawangan terdekat atau hubungi Pusat Panggilan tele-Rakyat kami ditalian 1-300-80-5454.*Tertakluk kepada terma dan syarat