PROCUREMENT
MANAGEMENT

FAQs
1. What is the process to become a registered vendor with Bank Rakyat?
To become a registered vendor, follow these steps:
1. Visit the ‘Become Our Vendor’ section on our microsite.
2. Download and complete all the forms.
3. Submit the forms along with required documents to the vendormanagement@bankrakyat.com.my.
4. Wait for our vendor management team to review and responses to your application.
2. How does Bank Rakyat ensure fairness in its procurement process?
Bank Rakyat adheres to strict procurement policies designed to ensure transparency, fairness, and competitiveness.
This includes clear evaluation criteria, impartial selection processes, and regular audits.
3. Who can I contact if I have questions about a specific tender?
Any questions regarding a specific tender, kindly refer to the “Single Point of Contact” information provided in the tender documentation.
How can we help you today?
For enquiries regarding accounts, products, financing, lost of ATM and Debit cards.

Bank Rakyat Contact Centre at
1300 80 5454

For general enquiries via email

Email us at
telerakyat@bankrakyat.com.my

Cards Service Centre

Bank Rakyat Cards Service Centre at
03 2693 6880

Apply for one of our products

Apply online via BANK RAKYAT QUICK (BRICK):
https://brick.bankrakyat.com.my/

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