With regards to automatic moratorium period which will expire in 30 September 2020, Bank Rakyat is taking the initiative to assist customers in planning their financing commitments mainly for those who are having difficulties in continuing their financing payment following the outbreak of the COVID-19 pandemic.
For customers who require assistance in managing their financing, we have prepared three official communication channels to assist with managing your financing payment:
- Visit our corporate website, www.bankrakyat.com.my
- Email : firstname.lastname@example.org (Please state your full name, identity card number and mobile phone number to be contacted)
- Contact Centre : 1-300-800-800