Corporate Info

Whistleblowing Policy / Procedures of Bank Rakyat Whistleblowing Policy

Any employee or member of the public who has knowledge or aware of any improper conduct (misconduct or criminal offence) committed or about to be committed within BANK RAKYAT is encouraged to make disclosure by following the procedures as stated in this document.

Reporting Channel

Disclosures can be made to the following reporting channel, in strict confidential manner:-

Disclosure of Identity

In order to enable the Company to accord the Whistleblower with the necessary protection under the Policy and also to obtain more details pertaining to the disclosure, the Whistleblower is required to disclose his/her personal details as follows:-

i.   Name:

ii.  NRIC No.:

iii. Contact Details (Office/Mobile/Home)

Scope of Reporting

Any improper conduct (misconduct or criminal offence) including but NOT limited to the following:-

  • Fraud
  • Bribery
  • Abuse of Power
  • Conflict of Interest
  • Theft or embezzlement
  • Misuse of Company's Property
  • Non Compliance to Procedure

Only genuine concerns should be disclosed. The Whistleblower is responsible to ensure that the disclosure is made in good faith and free from any malicious intent. In addition, any disclosure which is found to be frivolous or vexatious will not be entertained.

If the investigation later revealed that the disclosure was made with malicious intent, appropriate action can be taken against the Whistleblower.

Content of the Disclosure

Any disclosure made herein should contain the following information:-

  • Details of the person(s) involved
  • Details of the allegation
  • Nature of the allegation;
  • Where and when the alleged misconduct/wrongdoing took place;
  • Other relevant information; and
  • Any supporting evidence if available

Protection Accorded to the Whistleblower

A Whistleblower will be accorded with protection under the Policy provided that the disclosure is made in good faith. Such protection is accorded even if the investigation later reveals that the Whistleblower is mistaken as to the facts and the rules and procedures involved.

The protection to the Whistleblower can be revoked under the following circumstances, among others:-

  • The Whistleblower participated in the improper conduct;
  • The Whistleblower willfully discloses a false statement;
  • The disclosure is made with malicious intent; or
  • The disclosure is frivolous or vexatious

Notification on the Outcome of the Disclosure

The Whistleblower will be notified on the outcome of his / her disclosure.

Process of Making Disclosure

Click here for Whistleblowing FAQ

Click here for Whistleblowing Policy